Job Description

Peshawar, the capital city of the Khyber Pakhtunkhwa province of Pakistan, presents exciting career opportunities in help desk support. As a help desk professional in Peshawar, you would be responsible for providing technical assistance and support to users experiencing issues with computer systems, software, or hardware.

Your responsibilities would include troubleshooting problems, diagnosing issues, and providing solutions or workarounds to restore functionality. You would also document support tickets, track resolution progress, and escalate complex issues to higher-level support teams when necessary.

To excel in this role, strong technical skills, problem-solving abilities, and the ability to communicate technical information clearly and effectively to non-technical users are essential. Experience in help desk support, knowledge of IT systems and software applications, and proficiency in troubleshooting techniques would also be beneficial.

Furthermore, working in help desk support in Peshawar offers the opportunity to be part of the city’s vibrant IT sector and contribute to the adoption of technology in organizations across industries such as education, healthcare, and government. With Peshawar’s growing reputation as a technology hub and increasing reliance on digital solutions, there is a continuous demand for skilled help desk professionals to provide timely and effective technical support.

How to Apply

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Job Types: Full-Time. Salaries: 20,000 - 40,000.

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